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General
What
is FAST.hit?
What
are your payment options?
What
support do you provide?
How
can I sign up?
How
soon before my account is live?
Can
I have a trial account?
Can
I become a Re-Seller of your service?
What kind of statistics are available for my website?
What are the Terms and Conditions?
What is FAST.hit?
Fast Hit
Pty Ltd trading is an internet hosting company based in Perth,
Western Australia. Since 1999, FAST.hit Web Hosting focused
on providing friendly, personal service to customers, offering
cool and useful web technologies without all the hype.
What are your payment options?
We accept payments by Credit
Cards (Visa, Mastercard and Bankcard), Electronic Funds Transfers (EFTs)
and in Australia also by cheque / money order.
What support do you provide?
We provide unlimited email support
for questions regarding set up of your account. If you require assistance
in programming or website updates - feel free to contact us. Our programmers
and designers will be willing to help you for a very moderate fee.
How can I sign up?
Please use the "Sign Up" link on
the main page or select a hosting plan and then click "Sign Up".
You will be taken to a secure server where you can enter your details.
How soon before my account is live?
FAST.hit Hosting
accounts are created within 1-2 business days after the online
application was submitted.
Can I have a trial account?
You are free to try out
an account for initial 30 days. If you are not satisfied,
we will refund your monthly fee in full.
Can I become a Re-Seller of your service?
Yes. Re-Sellers
get 10% discount on ALL fees (excluding domain name registration fees).
There is NO conditions for becoming a FAST.hit Hosting Re-Seller. Email
support@fasthit.net for more info.
What kind of statistics are available for my website?
Raw logs are accessible in your account, and usage statistics are displayed
in the Control Panel.
In addition, FastHit provides three professional statistics reporting
packages with all accounts:
| AWStats |
[Demo]
|
"Advanced Web Statistics" |
| Urchin |
[Demo] |
"Engineered Web Analytics Software" |
| Webalizer |
[Demo] |
"Web Server Log Analyzer" |
|