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If you cannot find an answer to your question,
please email us
your question and it may be added to this list to help others
as well.
FREQUENTLY ASKED QUESTIONS
FOR ACCOUNT SETUP HELP (account
management, email setup, domain names, databases etc) please
visit our help site - www.fasthit.info
General
What is FAST.hit?
What are your payment options?
What support do you provide?
How can I sign up?
How soon before my account is live?
Can I have a trial account?
Can I become a Re-Seller of your service?
What are the Terms and Conditions?
Domain Names
Can I have my own domain name?
Will I have my own Email using my domain
name?
Can I have more than one domain for one account?
Can I have sub-domains of my own domain?
Do you host international domain names?
Will I have my own IP address?
Databases
What databases do you offer?
Will my MS Access database file work?
How can I convert other databases to mySQL?
How do I manage mySQL?
How do I set up DSN for my database?
ColdFusion - Unix & W2K
What do I need to know to migrate my site
that is currently hosted on Windows platform?
Are there any tags restrictions?
My <cfform> does not work - client-side
validation does not work and cfform.js is not found.
What CFX Tags are installed on the server?
What is FAST.hit? Fast Hit
Pty Ltd trading is an internet hosting company based in Perth,
Western Australia. Since 1999, FAST.hit Web Hosting focused
on providing friendly, personal service to customers, offering
cool and useful web technologies without all the hype.
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What are your payment options? We accepted payments
by Credit Cards (Visa, Mastercard and Bankcard) and in Australia
also by cheque / money order.
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What support do you provide? We provide unlimited
email support for questions regarding set up of your account.
If you require assistance in programming - feel free to contact
us. Our programmers and designers will be willing to help
you for a very moderate fee.
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How can I sign up? Please use the "Sign Up"
link on the left or select a hosting plan and then click "Sign
Up". You will be taken to a secure server where you can
enter your details.
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How soon before my account is live? FAST.hit Hosting
accounts are created within 1-2 business days after the online
application was submitted.
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Can I have a trial account? You are free to try out
an account for initial 30 days. If you are not satisfied,
we will refund your monthly fee in full.
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Can I become a Re-Seller of your service? Yes.
Re-Sellers get 10% discount on ALL fees (excluding domain
name registration fees). There is NO conditions for becoming
a FAST.hit Hosting Re-Seller. Please
click here to download an Application form (.rtf
format).
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Can I have my own domain name? Yes. If you already
have one you will need to delegate it to our name servers.
If you use your own name servers, you'll need to point your
domain name to a specified IP address.
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Will I have my own Email using my domain name? Yes.
For example, if your domain name is www.fasthit.net, you can
have anything like sales@fasthit.net or info@fasthit.net.
Email can be sent to your main email box or redirected to
another email account.
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Can I have more than one domain for one account? Yes.
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Can I have sub-domains of my own domain? Yes. You
can point sub-domains of your domain name to the root of your
main account or to other FAST.hit hosting plans.
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Do you host international domain names? Yes we do.
All domain names are supported.
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Will I have my own IP address? We will only provide
you with an IP address if you wish to install and use a personal
secure certificate (SSL).
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What databases do you offer? We offer and recommend
mySQL database. We also support MS Access.
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Will my MS Access database files work? Yes, with Windows
Hosting Plans only.
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How can I convert other databases to mySQL? Please
visit and search help at mySQL web site: http://www.mysql.com/
Please contact Support if you're still having problems. We
may be able to set up your first database free of charge.
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How do I manage mySQL? We offer phpMyAdmin - a visual
interface to manage your database online.
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How do I set up DSN for my database? Please contact
Support with your domain name and the DSN you wish to set
up.
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What do I need to know to migrate my site that is currently
hosted on Windows platform?
1. Unix is case sensitive. It means that your database table
names, usernames, file names are case sensitive.
2. If you use Application.cfm file, make sure the file name
starts from the capital "A". application.cfm (lower
case "a") will not work.
3. Avoid using <cfupdate> and <cfinsert> tags.
They often do not function properly.
PLEASE NOTE: Our new CF MX we hosting plans are Windows Based.
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Are there any tags restrictions? Yes. The following
tags are disabled for security reasons:
ColdFusion MX: The following tags are disabled for
security reasons:
• cfexecute
• cfldap
• cfregistry
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My <cfform> does not work - client-side validation
does not work and cfform.js is not found.
CF MX handles the form-validation script differently than
CF 5. CF MX outputs a link to an external js file (/CFIDE/scripts/cfform.js)
in which they've encapsulated the javascript functionality
to drive form validation. It creates a small incompatibility
issue on a server with multiple sites.
Fix: In the cfform tag there's a new attribute:
scriptSrc. Set this to the root of the web
server (using IP address:) e.g. scriptSrc="http://202.154.123.20/CFIDE/scripts/cfform.js"
.
In other words, your form tags should look something like
this:
<cfform method="post" action="actionPage.cfm"
name="formName" scriptSrc="http://202.154.123.20/CFIDE/scripts/cfform.js">
Form goes here
</cfform>
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What CFX Tags are installed on the server?
Currently we have these tags installed:
• CFX_Image. CFX_IMAGE allows CF programmers
a great deal of control over image files, specifically JPG
and GIF but other formats a well. Read, write, create, resize,
extract image information from, and annotate are only a few
of the many functions available through this tag. [Readme]
[List of Commands]
• CFX_ImageInfo. CFX_ImageInfo returns
information such as width, height, colors, comments, compression
type, dpi, frames, etc about graphic files. The file formats
it handles include TGA, GIF, JPG, PNG, BMP, PCX, TIFF, and
PSD. You can either ask it to return information about a single
file or about all (known graphic) files in a specified folder.
[more
info]
• CFX_ImageInfoSE. It returns ONLY
the width, height and size of any of the following graphic
file formats: TGA, GIF, JPG, PNG, BMP, PCX, TIFF, and PSD.
[more
info]
• CFX_ImageInfoMX. CFX_ImageInfoMX, has one simple purpose: It returns information such as width, height, colors, comments, compression type, dpi, frames, etc about graphic files. The file formats it handles include TGA, GIF*, JPG, PNG, BMP, PCX, TIFF, and PSD.
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info]
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